![]() If it does, it's now in DFU mode, and you need to follow the prompts on your computer. Lastly, ensure the screen stays black after reaching the final step for each iPhone model. Keep holding the Home button until your computer acknowledges your iPhone.Hold these buttons for about eight seconds, then release the Sleep/Wake button but keep holding the Home button.Press and hold the Sleep/Wake button together with the Home button.Keep holding the Volume Down button until your computer acknowledges your smartphone.įor an iPhone 6S, iPhone SE (1st generation), or Earlier.Keep holding both of these buttons for eight seconds before releasing the Side button.Press and hold the Side button together with the Volume Down button.Follow the prompts displayed on your computer.Then, release the Side button while still holding the Volume Down button. Keep holding these buttons for about five seconds.Then, when you get a black screen, press and hold the Volume Down button. Press the Volume Up button and quickly release it, then do the same thing with the Volume Down button.When the logo appears, let go of the two buttons.įor an iPhone 8, iPhone SE (2nd generation), or Later ![]() Press and hold the Home button and the Sleep/Wake button for a few seconds until the Apple logo disappears. For an iPhone 6S, iPhone SE (1st generation), or Earlier Wait for a few seconds until the phone reboots and the Apple logo reappears before letting go. Press and hold the Side button and the Volume Down button at the same time. This process solves most issues, but there might be exceptions when it doesn't work. It will reboot and won't enter a boot loop. Remember to do this in the correct order or your phone might text your SOS contacts.ĭuring the rebooting phase, it's normal for the screen to flash before powering down. Then press and hold the phone's Side button until the Apple logo appears. Press and let go of the Volume Up button, then do the same thing with the Volume Down button. For an iPhone 8, iPhone SE (2nd generation), or Later However, different iPhone models require different methods to restart. Have you had any issues setting up your new iPhone 15 or iPhone 15 Pro? Let us know down in the comments.Forcing your iPhone to restart might help solve this problem. Then, head to the Settings app, install the iOS 17.0.2 update from there, restore your phone, and complete the setup process again and choose to transfer your data from your old phone. You can also set the iPhone 15 up as new, without transferring any of your data. Choose Restore when you see the option to Restore or Update.On your computer, locate your new iPhone in the Finder or in iTunes.Continue to hold while the Apple logo appears and don’t let go until an image of a computer and cable appears.Press and quickly release the volume down button. Press and quickly release the volume up button.Connect your new iPhone to a computer with a cable. ![]() Your first option is to connect your iPhone 15 to your computer before you finish the setup process. You have two options if you don’t install iOS 17.0.2 during the initial iPhone 15 setup process. And not worth worrying about unless you're extreme unlucky. So this is likely a relatively rare edge case issue for most. I set several 15 Pro/Max's up today ALL automatically updated to the new iOS version BEFORE then accepting transfer from old devices. Release the Sleep/Wake button (Power button) but keep holding the Home button until you see ‘ iTunes has detected an iPhone in recovery mode. However, we’ve seen a handful of complaints from iPhone 15 users who say this didn’t actually happen and they were never told about the availability of iOS 17.0.2 during setup. Power off the iPhone (refer to your device instruction) Press and hold the Sleep/Wake (Power button) and Home button for about 10 seconds. iOS 17.0.2 resolves this problem.Īpple says that your new iPhone 15 should prompt you to update to iOS 17.0.2 during the initial setup process, before you’re prompted to initiate the data transfer process. If this happens, your iPhone 15 will get stuck on the Apple logo and never actually finish the transfer process. The bug in the version of iOS 17 that ships on the iPhone 15 could cause your data transfers from your old iPhone to fail, Apple explains. Request a FREE account today and discover how you can put your Apple fleet on auto-pilot at a price point that is hard to believe. Over 38,000 organizations leverage Mosyle solutions to automate the deployment, management, and security of millions of Apple devices daily. Mosyle is the only solution that fully integrates five different applications on a single Apple-only platform, allowing businesses and schools to easily and automatically deploy, manage, and protect all their Apple devices. This story is supported by Mosyle, the only Apple Unified Platform.
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